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Archived news for May 2008
Don’t let the relationship end after the honeymoon period
29 May 2008
This is just one piece of advice for publishers coming from a variety of companies from outside the publishing industry who took part in a new research project ‘Beyond the Subscription: tracking the customer journey’ that looks at how to manage the customer relationship.
Royal Mail misses targets
29 May 2008
 Royal Mail today released its performance figures for 2007/08. As predicted these show a substantial decline against the previous year’s record breaking performance, with the company falling short on nine of the 12 minimum service targets in its licence, although all bulk business mail was performing at or above target level.
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